At Mero Tours Egypt, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
Personal Information
We collect personal information that you provide to us when making a booking or inquiry, such as:
Name
Contact information (email address, phone number, address)
Payment details
Passport information (if required for travel arrangements)
Non-Personal Information
We also collect non-personal information automatically as you interact with our website, including:
IP address
Browser type
Operating system
Pages visited and time spent on our website
Referral source
2. How We Use Your Information
To Provide Services
We use your personal information to:
Process and confirm your bookings
Communicate with you regarding your bookings and inquiries
Provide customer support and assistance
Personalize your travel experience
For Marketing
With your consent, we may use your contact information to send you promotional materials, newsletters, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions included in the emails.
To Improve Our Services
We use non-personal information to analyze website usage and performance, helping us to improve our services and enhance your user experience.
3. Sharing Your Information
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, travel partners, and customer support services. These third parties are obligated to keep your information secure and use it only for the purposes specified by Mero Tours Egypt.
Legal Requirements
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encrypted payment processing, and restricted access to personal data.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website and enable certain functionalities. You can manage your cookie preferences through your browser settings.
6. Your Rights
Access and Correction
You have the right to access and correct your personal information held by us. If you wish to review or update your information, please contact us using the details provided below.
Deletion and Objection
You have the right to request the deletion of your personal information or object to its processing under certain circumstances. To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
Mero Tours Egypt reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mero Tours Egypt
Email: contact@merotoursegypt.com
Phone: +201091059919
Address: Sheraton ST
